|
Help us translate & get a free license.
Contact us
Purchasing FAQ
Common questions about licenses, maintenance, and pricing.
Licenses & Activation Keys
No, ChronoScan licenses are tied to a single computer installation.
An activation key is a line value that identifies your license, the term of software maintenance, and a hashcode to activate a genuine copy of ChronoScan.
One activation key per license.
Software Maintenance
A steady stream of software upgrades and priority support, offered in lieu of less-frequent paid upgrades. Learn more about maintenance.
Yes — all commercial licenses include one year of software maintenance. Compare licenses to see what's included in each edition.
No — an initial one-year maintenance term is already included with every new commercial license purchase.
Absolutely. Your license is perpetual — it never expires. Maintenance renewal is optional and only required if you want continued access to updates and priority support.
Yes — there is no penalty for late renewal. Your new term begins on the date you renew, regardless of when your previous term ended.
Yes, you will need your original activation key when purchasing a maintenance renewal.
Pricing & Refunds
Unfortunately no — previous purchases do not accumulate toward quantity discounts. Our pricing policy is firm on this point.
We strongly encourage fully evaluating ChronoScan during the free trial before purchasing. If you need more time, contact us to extend your trial. Refunds are issued at the sole discretion of ChronoScan Software.