ChronoScan Capture’s Privacy of Information Policy
(Last updated: 2013/01/30)
The following information explains our policy regarding any personal information you may supply to us when visiting our website.
ChronoScan Capture will not share email addresses with anyone outside ChronoScan Capture nor disclose user information to any third party, except as described below.
ChronoScan Capture' goal is to protect online customer information in the same manner that we protect our customer information collected through telephone, mail or fax sales.
What information does ChronoScan Capture capture on visitors to ChronoScan Capture’s website?
ChronoScan Capture may collect three types of information from users of Sites: “personally identifiable information”; “device information” about the device you are using to access our site; and “aggregate information.”
Personally identifiable information is any piece of information which can potentially be used to uniquely identify, contact, or locate a user of the Sites (such as name, email address, postal address, telephone number).
Device information is information about the device and its attributes (such as information about how your browser is configured, whether your device has enabled cookies, its Flash settings, the device’s identification number and other characteristics about the device); it also may be personally identifiable information in cases where it is associated with the name or other identifier for a Site user. We use device information for purposes such as enhancing the user experience.
Aggregate information is non-personally identifiable/anonymous information about users of the Sites (such as frequency of visits to Sites, Site pages most frequently accessed browser type). Aggregate information also may include pages visited along with any navigation and in-page interactions used during each visit. In-page interactions monitored include: clicks and selections, mouse movement, page scrolling, and form fields focused on (specific keystrokes entered into each field are not collected). Aggregate information is used in a collective manner and no single person can be identified by that compiled information.
We also use Google Analytics for aggregation and analysis of session information. If you would like to opt-out of Google Analytics, Google has developed a tool that works with major internet browsers to permit you to opt-out. For more information and install their opt-out tool please visit: http://tools.google.com/dlpage/gaoptout. If you opt-out of Google Analytics, we still may collect some device and aggregate information ourselves through log files as discussed below or in connection with our forms.
Our web server automatically collects and stores the following information:
- Your hostname and/or IP address
- The domain from which you access our site
- The country from which you access our site
- The day, month and year you access our site
- Certain interactions visitors perform with ChronoScan Capture’s site web-pages
On the Sites, users may order products or services, and register to receive materials. Personally identifiable information collected on the Sites includes community forum content, diaries, profiles, photographs, name, unique identifiers (e.g., passwords), contact and billing information (e.g., email address, postal address, telephone, fax), and transaction information.
In order to tailor ChronoScan Capture's subsequent communications to users and continuously improve the Sites’ products and services, ChronoScan Capture may also ask users to provide information regarding their interests, demographics, experience with its products, and detailed contact preferences.
Does ChronoScan Capture ask for personal information?
Not unless you choose to:
Complete the “Contact Us” form which includes business-related information such as name, address, e-mail address, type of business and profiling questions; or Send ChronoScan Capture an e-mail Post information or comments to ChronoScan Capture’s site. Purchase a product or download the evaluation version of selected products and fills up a business related form
How does ChronoScan Capture use the information I provide?
We use this information to measure the number of visitors to the different sections of our site, based on their origins and time of visit, to help us make our site more useful and available to future visitors. We do not sell or transfer to third parties any of the information that we collect. If you provide personally identifying information by sending an email, posting information, or submitting a contact form via the ChronoScan Capture Web site, we may use this information for ChronoScan Capture’s marketing purposes. This information is stored by ChronoScan Capture and will not be sold or exchanged with third parties.
ChronoScan Capture may use the personally identifiable information a user submits for any purposes related to ChronoScan Capture’s business, including, but not limited to:
- To understand a user’s needs and create content that is relevant to the user;
- To generate statistical studies;
- To conduct market research and planning by sending user surveys;
- To notify user referrals of ChronoScan Capture services, information, or products when a user requests that ChronoScan Capture send such information to referrals;
- To improve services, information, and products;
- To help a user complete a transaction, or provide services or customer support to users and to recipients of ChronoScan Capture products;
- To communicate with the user and with recipients of ChronoScan Capture products;
- To update users and recipients of ChronoScan Capture products about services, information, and products;
- To personalize a Site for the user;
- To notify the user of any changes with a Site which may affect the user;
- To allow the user to purchase products, access services, or otherwise engage in activities the user selects.
Do you keep the credit card information I provide while purchasing on line?
We do not have access to your credit card details when you purchase on-line. When you decide to purchase our products on-line, you are transferred to a secure IP transaction processing vendor – Paypla – and the credit card transaction is done directly with Paypal. ChronoScan Capture does not receive and is not involved in getting your credit card details. This is also the case if you purchase via PayPal.
How does ChronoScan Capture use the information I provide while getting product support?
We use information gathered from support requests to generally improve our products and services. No specific customer information is stored. We will not transfer information we received during the support process to other customers, any third party or even employees within ChronoScan Capture that do not require the information in order to assist in the support process of that specific client.
ChronoScan Capture may use browser cookies to personalize a user’s pages at a Site or Sites, to remember a user when the user registers for products or services, for fraud prevention, or to track visits to a Site or across our Sites. If a user does not want
ChronoScan Capture or its partners to deploy browser cookies in the user’s browser when the user visits the Sites, the user may set the browser to reject cookies or to notify the user when a web site tries to place cookies in the browser program. Rejecting cookies may affect a user’s ability to use some of the products, features, functions, or services on our Sites.
Our website also may use local shared objects, also known as “Flash cookies” to store your preferences or display content based upon what you view on our website to personalize your visit. Flash cookies are different from “browser” cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, including how to delete Flash cookies, click here for additional information: Macromedia Settings Manager
Who do I contact if I have questions about ChronoScan Capture’s Privacy of Information Policy?
Please contact email@example.com with any other questions. Please note that we have no control over, and make no representation whatsoever, about the privacy policies of any other Web site which you may access through this one. When you access a non-ChronoScan Capture Web site, please understand that it is independent from ChronoScan Capture. In addition, a link to a non-ChronoScan Capture Web site does not mean that we endorse or accept any responsibility for the privacy policies of such Web site. ChronoScan Capture is not an agent of any third party named or linked to this Web site and does not have the authority to act for them.